Reference

Privacy Policy for Your holiday88 Account

Your account, wallet and device records are handled through clear privacy steps before you explore Aviator, Bingo or live tables at holiday88.

DANA data contextOVO wallet recordsQRIS payment checksLogin device logs

Explore The Lobby Read FAQ

How We Treat Your Account Data

holiday88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you know what we collect before you send an account form or wallet request. We record the name, phone number, email, login device, IP region, payment rail, transaction reference and support messages you provide or create while using our pages. For DANA,

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OVO, GoPay and QRIS, we store the rail name, time, status and reference code; we do not ask you to share wallet PINs. Access to real-money areas where local law permits is checked against account details, device signals and payment records. When access depends on local
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law, we may keep proof of the check so the support team can explain a decision. We share data only with service providers needed for hosting, security, payment matching and customer care, under internal access controls. We also keep timestamps for policy requests, so you can
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ask what changed and when.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

Privacy help is separated from general lobby questions so your request reaches the right team faster.

Live chat request Use live chat from 10:00 to 02:00 WIB and choose Privacy Request. We confirm your account email, check the last login device and move sensitive changes away from the public chat window.

Privacy email Send privacy questions to [email protected] with your registered email, phone suffix and the payment rail involved. We answer in English for Indonesia accounts and keep the email trail inside our support system.

Logged-in WhatsApp If WhatsApp appears inside your logged-in help panel, use that link only. We never ask for wallet PINs, QRIS screenshots with full codes, or passwords through an open message thread.

DATA CONTROLS

Six Controls Behind This Policy

Privacy controls work only when they match how you actually use the lobby. A mobile login, a QRIS deposit check and a chat transcript each creates a different record, so we separate…

Account data capture

During account setup we collect the fields you submit, plus device and IP signals needed to protect the session. Passwords are stored as hashes, and support staff cannot read your password.

Wallet record matching

For DANA, OVO, GoPay and QRIS, we match reference codes, time stamps and account identifiers. We do not store wallet PINs, and we mask sensitive payment details in support replies.

Cookie choices

Cookies keep you signed in, remember language choices and help detect repeated failed login attempts. You can clear them in your browser settings, but the next login may require checks again.

Login protection

New device activity may trigger extra checks before account changes are accepted. If you switch phone browsers, we may ask for your email or phone match before updating privacy records.

Retention schedule

We keep account, wallet and support records only as long as needed for security, dispute handling and legal duties. Older chat logs are restricted before removal under our internal schedule.

Change requests

You can ask us to correct a phone number, email or profile field through Profile > Privacy Request. We verify ownership first, then record the date and outcome of the change.

Questions About Your Privacy Rights

These answers focus on the privacy choices you are likely to check before opening or updating an account. They explain what we collect, how wallet records are handled, how cookies work on a phone browser and how to reach us. If a right or account feature depends on local law, we will say that plainly and ask only for details needed to handle the request.

We collect your name, phone, email, chosen username, password hash, login device, IP region and time stamps. If you add DANA, OVO, GoPay or QRIS activity, we also keep rail and reference details.

No. We need payment reference data to match DANA, OVO, GoPay or QRIS activity, but we do not request or store wallet PINs. If a message asks for one, contact privacy support right away.

Log in, open Profile > Privacy Request, and tell us which field is wrong. We may confirm your registered email, phone suffix or last login device before changing the account record.

Yes, where local law permits. Some records may remain for security, dispute handling or payment matching duties. We will tell you what can be removed and what must stay for a limited period.

Cookies keep your session active, remember your language choice and help us detect unusual login patterns. You can clear them in the browser menu, but your next visit may require another account check.

Only staff assigned to support, security or privacy handling can open your case. We mask payment details when possible, keep the request trail inside our tools and restrict access after the case closes.

Some privacy rights and access checks depend on local law. If your request involves account eligibility, location signals or wallet records, we explain the reason and ask only for details needed to process it.

Privacy Policy for Your holiday88 Account

Three Ways to Reach Privacy Support

Six Controls Behind This Policy

Account data capture

Wallet record matching

Cookie choices

Login protection

Retention schedule

Change requests

Questions About Your Privacy Rights

01 What data does holiday88 collect when I open an account?

02 Does holiday88 store my wallet PIN?

03 How can I ask to correct my profile data?

04 Can I request deletion of my account data?

05 How do cookies work on my phone browser?

06 Who can see my support messages?

07 Does access to my data change by location?

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